Registrar Assistant

Unleash YOUR Potential with Us

As a next-generation public research institute and Forbes-ranked top employer in Florida, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world's most challenging problems. No matter what your role is, when you join Knight Nation, you'll play an integral role in pushing us forward to become among the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We're seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

The Opportunity:

This Registrar Assistant position has primary responsibility for readmission for undergraduate students, customer service, and as a member of the front desk. It also serves to support other record changes and processes within UCF's Student Success and Well-Being.

Responsibilities:

• Evaluates readmission applications and student academic credentials to determine readmission and residency eligibility.

• Reviews college transcripts, accreditation, and computing GPA.

• Serves as Registrar Office liaison to colleges, schools, and academic departments concerning readmission policies and appeals.

• Counsels students and parents regarding UCF readmission policies and processes.

• Serves as backup for the residency reclassification process.

• Supports the Registrar Office front desk student services, including (but not limited to) assistance with course registration, registration holds, course withdrawals, grade changes, grade forgiveness, name and address changes, residency reclassification, readmission, major and minor change requests, transient student requests, transcript and certification requests, degree audits, transcript credit and evaluation, student records review.

• Responds to inquiries received in the readmit email account.

• Maintains close coordination of all readmission activities with the supervisor including management of records.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience or an equivalent combination of education and experience pursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• Experience in higher education.

• Excellent problem-solver and customer advocate.

• Ability to interpret rules, regulations, policies, and procedures.

• Experience in sound decision-making and problem assessment

• Ability to communicate effectively verbally and in writing.

• Ability to handle difficult situations and to work with a diverse student population.

• Ability to plan, organize, and coordinate work assignments.

• Ability to review work for accuracy and quality of content.

• Ability to determine work priorities and ensure proper completion of work.

Special Instructions to the Applicants:

*This is a reposted position. Previous applicants are still being considered and do not need to reapply.*

Are Benefits Important to You?

Working at UCF has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick leave and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, go to the UCF Employee Benefits page click here.

Who Are We?

Founded in 1963 to fuel the region's talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It's one of the reasons U.S. News & World Report ranks UCF among the nation's top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on UCF's Equal Opportunity Statement to view the President's Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.